If expanding your outpatient therapy business into home or senior living care is on your radar – or you’re already there but want to go bigger – you are likely already familiar with the compelling opportunities and yes, significant barriers to making that move (if not, Forcura recently hosted three experts who covered this territory in depth; catch the webinar on-demand or peruse the blog that recaps that conversation). What comes next is evaluating how technology can help you solve for those challenges and position you for optimal growth. Here’s how Forcura can partner with you to do both.
1. See more patients with robust care coordination tools
Providing care in a senior living environment is often more proactive and preventative than care typically provided in a clinic setting, and the patients can be far more medically complex. Equip your clinicians with the right tools so they can focus on delivering care to more patients, not driving paperwork to your home office. Forcura’s care coordination platform includes a mobile app that uses HIPAA-secure communication technology so your remote staff can easily complete ABN forms, capture documents, send insurance information for rapid verification of benefits, and obtain signatures, all without having to leave the field.
2. Minimize Medicare audit risk
Every year more Boomers age into Medicare eligibility, presenting your business with precisely the growth potential that makes the home healthcare and senior living market such viable expansion markets. Yet the more Medicare Part B patients you see, the greater your Medicare audit risk becomes. As we outlined in a recent blog, CMS can demand repayment and levy fines for care that does not have Plans of Care (POCs) or recertifications properly documented. Let Forcura be your compliance solution and protect your revenue streams, using tools proven to get physician orders signed in seven days or less.
Need to act on outstanding POCs older than your business’s target sent-to-signed date? Coordinate your staff’s outreach with Forcura’s Provider Dashboard with Follow-up Tracking that enables them to conduct bulk actions, such as auto-fax resends, and prioritize their efforts on physician outliers who hold the most or oldest volumes. With Forcura, your business will be ready for any Medicare or AAAASF record audits.
3. Reduce administrative expenses
Before you scale, you want your current administrative processes to be streamlined so you avoid building wasteful practices into your growing operation. Eliminate fax- and paper-related expenses with Forcura’s software that digitizes and centralizes all your inbound documentation into a single cloud-based dashboard. Add more patients without having to hire more back-office staff with best-in-class workflows than enables cross-team collaboration. With Forcura Analytics, monitor and improve staff performance with reports that help you pinpoint training gaps and teams with superior output. Forcura has an average ROI of 280% for most customers, meaning you can scale smarter.
4. Become the OP therapy provider of choice
As much as Covid disrupted normal business practices, healthcare will always be relationship-driven. The experts in our webinar advised therapy businesses differentiate their practices with value-adds that are most compelling to home healthcare or senior living providers. Demonstrate how you can increase their residents’ average length of stay and avoid readmissions with clinical outcomes bolstered by real-time data exchange. Target patients’ social determinants of health by establishing partnerships with other health services and programs that address these needs. To accomplish both, you can use Forcura Circle to improve continuity of care, as you digitally send and receive documentation to any clinician involved in that patient’s treatment – and quickly accept e-signatures as needed.
Avi Friedman, co-founder and COO of Link Home Therapy and one of our webinar panelists, reminded our audience that scaling your outpatient therapy business begins with building trust – and remembering why you entered this field in the first place. The same holds true at Forcura, where we firmly believe technology can empower better patient care, and that trust must be earned. Schedule a demonstration with us today and let us earn yours.
