Case Study | Reducing Costs and Improving Compliance

Illinois based Gaffey Home Nursing & Hospice was struggling to manage a large volume of paper processes surrounding intake and orders tracking. Rebasing and other healthcare industry changes forced Gaffey to reevaluate its back-office infrastructure and employee productivity. Kim Gaffey, CEO, identified three primary challenges that the agency must address in order to remain sustainable: accounts receivable turnaround, compliance management and reporting, and secure messaging by clinical team members.


By implementing Forcura, the agency eliminated the need for printing, manual faxing, and paper charts. They now manage all documents electronically including Face-to-Face Encounters, MD orders, referrals, pre-claim review, and insurance verification. Read this case study to see how agencies like Gaffey are reducing costs and improving compliance by streamling and securing their document workflows and collaboration.


Topics: CMS Regulatory Guidance, Maximizing Back-office Efficiency

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