Based on recent cuts to reimbursements and with more looming, home-based care companies are getting a clear signal that they are on their own figuring out how to remain profitable in a growing value-based market.
And while it will be up to these agencies to squeeze as much revenue as they can from efficiencies and shrewd business strategies, fortunately the right healthcare technology can help empower them to reduce time-consuming administrative tasks and accelerate their revenue cycle management.
Forcura Circle, offered within its workflow management platform, is the tool you need right now. Circle is more than an e-signature tool, it’s a better way for home-based care agencies and providers who oversee care plans to do business and build relationships.
A Solution for Reducing Accounts Receivable
When money is tight, the last thing you need is to have large sums of owed payments needlessly tied up in limbo. Circle enables your organization to slash its outstanding care plan volume and increase its revenue because Forcura developed the product with your signing providers’ specific needs in mind. Since its launch, it has become the e-signature solution of choice among users, with nearly 1,200 providers registered and more than $729 million in cash brought forward to home-based care companies as of August 2023.
Among the reasons why providers prefer Circle:
- No app to download, with anytime, anywhere access to the secure, cloud-based feature (mobile-friendly);
- One-time registration that enables digital signature and log-in using a secure passcode (no username required);
- Access to pending care plans with ANY agency that has Circle and has invited the provider to participate;
- Ability to review, approve, deny, or e-sign care plans individually or in batches of up to 50 with one click;
- Automatic routing to manage signed and rejected documents;
- Customizable notifications, including alerts by text or email;
- Document preparation that can be done by staff for provider signature;
- Care Plan Oversite reporting capability; and
- Archival of signed or rejected care plans.
For agencies, Circle integrates seamlessly as an enhancement to Forcura’s Workflow for Care Plans. With the push of a button, care plans stored in the electronic health record (EHR) are sent to the designated signing provider via Circle. Team members then use the platform to track approval statuses and send automatic reminders as needed. Signed care plans can be sent directly to the EHR for automatic updating if desired.
This mutual ease of use results in accelerated reviews and approvals – less than five days on average among top users – enabling your agency to bill sooner and get the payments you need to stay ahead of the game. Signing providers also see a financial benefit using Circle since it eliminates the use of multiple tools or methods such as faxing, hand delivery, and phone follow-ups that absorb time and involve associated costs.
A Solution for Building Relationships
When fees for services are being trimmed and value-based payers are looking for businesses who can distinguish themselves, one critical goal for providers is to develop strong partnerships with other medical entities.
Physicians and other clinical providers who review and sign care plans not only influence how fast you get reimbursed but can introduce new revenue streams through referrals and privileged business leads. When you offer them a way to dramatically reduce an administrative burden, you demonstrate how much your organization can benefit them as a partner with modern capabilities.
As Forcura’s Director of Sales Lindsay Moritz says in a recent blog discussing Circle’s benefits to agencies and signing providers: “Your time interacting with providers is precious ... Focusing less on end-of-cycle requirements and being able to discuss new revenue potential will give your agency the competitive edge it needs in the years ahead.”
To get your providers registered for Circle, Forcura’s team of consultants assist your organization in identifying candidates and implementing a strategy supported with all the technical and marketing materials needed to drive adoption. This approach has proven to be highly effective for agencies, with one reporting 106 providers registering for Circle in just the first four months. In the same success story, providers who improved their turnaround times the most submitted care plans to the agency 84% faster than they did before using Circle.
Find Out More Today
If you want to worry less about accounts receivable at your home-based care organization and focus instead on building profitable relationships and investing for the future, reach out to one of our experts about Forcura Circle.
... And because successful revenue cycles and provider relationships begin at the onset of a referral, be sure to ask about Forcura’s Workflow for Referrals and our other great solutions to help you optimize your workflows for better performance and patient outcomes.