If you've already done some research and shopped around, you’ve likely become familiar with how Forcura's healthcare workflow solution can save your organization time, eliminate hard costs, and accelerate its revenue. But one critical question remains to be answered before you decide to buy: “How much actual time and money will we save versus the cost of the technology?”
To answer this question, Forcura needs to understand certain metrics regarding your business, which we can work on together to help determine your specific ROI.
Referrals:
- How many referrals do you receive each month? For agencies to evaluate this, they need to benchmark the number of referrals they receive across all locations. This includes all referrals - missed, rejected, and accepted.
- How long does it take to process each referral? Steps here typically include:
a. Identifying a referral;
b. determining whether it should be accepted or denied;
c. routing to the appropriate team members; and
d. tracking its progress until all necessary information has been gathered. - How long does it take to attach each referral to your EHR? What is the time required to manually upload referral documents into the patient chart? You’ll want to multiply that by each staff member involved in this task.
Care Plans (and Any Other Documents Sent for Signature): - What is the total number processed per month? These are the fully completed documents, across all locations, required to enter the billing phase of the patient care cycle.
- After sending a care plan out from your EHR, how many follow-up attempts does it take to get it signed and returned? How long does each follow-up attempt take? This period is critical in establishing contact with provider partners and greatly affects the overall turnaround time for their approvals.
- How long does it take to process a signed care plan to your EHR? How much time does it take a team member to upload each one to your EHR and process it as signed?
- What is the percentage of care plans signed and returned within 30 days? The more your agency can align with this standard billing period, the better your cash flow and ability to invest and grow.
- What is your average turnaround time for receiving signed care plans? This is the total sent-to-signed time across all locations, including initial outreach and all follow-up activities.
Hard Costs: - What are your current fax infrastructure costs? These can be a substantial drain on finances that are better applied to more comprehensive software services.
- Are there other tools you use to coordinate or track patient documentation (for example, TigerConnect, DocuSign, Doctor Alliance, SutureSign, CarePort, naviHealth, or Smartsheet)? If so, please list along with the cost.
These inputs that we receive from you, plus some additional figures we calculate as your hard costs, will help us arrive at your ROI when selecting Forcura as your partner. With more than 850 clients in 7,500 locations nationwide, Forcura has helped numerous home-based care agencies identify these key benchmarks in their operations and then surpass them with transformational results using our workflow management platform. Give us the opportunity to show how we can do the same for you – email sales@forcura.com today to get started!
