Time is money. This is the basis of revenue cycle management, and as a home-based care provider, you know the benefits of getting more money flowing back faster into your business. However, this critical goal is often an industry challenge as short-staffed teams contend with an ever-increasing number of processes and regulatory demands.
The time spent managing outstanding care plans and the financial impact of the volume that remains outstanding can be devastating. If this sounds like your home-based care agency, you need the help of automation to handle your revenue cycle management – now. Fortunately, healthcare technology company Forcura offers Workflow for Care Plans, an immediate solution for your bottleneck problem and more.
Technology that Consolidates Data
This component of the Forcura workflow management platform organizes and centralizes information regarding your agency’s care plans and signing providers. Featuring a Provider Dashboard with Follow-up Tracking, the tool enables all members to have visibility into the progress of care plans and take action based on their status.
Functionality
- Configure settings based on your staff’s needs;
- Access provider contact information, tags, notes, and delivery preferences;
- Automate fax deliveries; and
- Perform bulk actions such as automated fax resends.
Tracking
- View all providers’ outstanding care plans and number of days outstanding;
- Send follow-up messages to providers based on delinquency and most recent reminders;
- Thoroughly document follow-up activities; and
- Receive notifications of signed and returned care plans to speed final reviews and processing.
Analysis
- Prioritize efforts regarding provider outliers who hold the most or oldest volume of care plans; and
- Monitor and report on staff performance across the organization to highlight areas for improvement.
Having this data available in one location allows your staff to shift their focus from tedious follow-up tasks to creating strategies for fostering stronger relationships with your providers. In addition to driving efficiency and enabling employees to do more meaningful work, it also facilitates reviews of your most valuable providers whose partnerships may need to be prioritized.
Technology that Impacts Business
Using Workflow for Care Plans, our clients have experienced dramatic improvement in sent-to-signed times. On average, they see 97% of their care plans returned within 30 days, many of them in seven days or less.
One home health and hospice client states that the technology is a “game changer” that delivered immediate results:
“I don’t think I fully understood just how seamless the orders manager component would be. On the second day of our rollout, we had sent orders and had them signed and faxed back already. It was so painless and easy! Literally a few clicks!”
In another success story, a home health, hospice, and personal care client remarks:
“We knew process was essential and it needed to be easy for our physician partners. Documents needed to be expedited to physicians with ease to sign and return, right away. Using Forcura, our billing became much faster."
If these results aren’t impressive enough, clients using Workflow for Care Plans have the option to enhance the solution by upgrading to Circle, Forcura’s e-signature platform that delivers an even smoother process for signing providers while further accelerating approvals. By saving both parties time and removing the hard costs associated with fax and phone follow-ups, Circle offers a superior way for home-based care agencies and providers who oversee care plans to do business and build relationships.
Find Out More Today
With Forcura’s Workflow for Care Plans, you will see significant improvement in your revenue cycles as you realize operational savings, bring cash forward, and nurture your provider relationships. You and your staff will rest much easier seeing the money flow and enjoying a healthier bottom line for your home-based care business.
... And because successful revenue cycles and care plan management begin at the onset of a referral, be sure to ask about Forcura’s Workflow for Referrals and our other great solutions to help you optimize your workflows for better performance and patient outcomes.
