Healthcare is an industry that has always required smart people to run it. Now, more than ever before, it is a field that requires smart technology to assist these people, due to an ever-growing patient population and more complex acuities, coupled with consumer and government demands for reform.
In the home-based care sector, agencies have been realizing that solid provider relationships are a key part of meeting these challenges, but the technology available to facilitate such relationships has often lagged behind, creating barriers to achieving this goal.
During a recent webinar, Forcura’s Vice President of Product Management Laura Montesantos discussed how Forcura has created a solution to break through this barrier and put agencies in a better position to capture the revenue they deserve. 
The solution is Forcura Circle, a digital document-sharing and e-signature component of our robust cloud-based platform. Circle addresses the following issues agencies commonly face when requesting CMS-mandated provider approvals of their clinicians’ orders:
- Providers are hesitant to use software tools that take them away from patient care any longer than needed;
- They don’t want to grapple with multiple digital signature platforms that require unique usernames and passwords to recall;
- They become frustrated if processes require too many clicks and non-clinical decisions;
- They need the ability to conduct bulk actions like signing once orders are reviewed; and
- They need to communicate to agencies easily and quickly regarding orders they reject or want to edit.
Forcura Circle is different from other e-signature platforms because we didn’t forget the most important user – our clients’ provider partners. Circle acts as an interoperable digital “hub” that enables providers to easily receive, view, sign, and store orders in one central location, as well as securely share patient information among our clients, their provider networks, and third parties involved in patient treatment and care coordination (discover more here about why Circle's appeal to providers gives their partner agencies a competitive advantage).
In these ways, Circle connects providers in different organizations for care coordination and expedites “sent-to-signed” transactions. Circle even allows agencies to resend orders automatically at a specific time interval, to remind providers of outstanding orders.
With Circle, signing providers in your network can:
- Register once to enable digital signature and log in using a secure passcode (no username or password required)
- Access all their outstanding orders from multiple agencies;
- Act on one or many orders with one click;
- Configure their own notification via text or email alert;
- Manage signed and rejected documents with automatic routing;
- Sign orders individually or in bulk;
- Access the secure, cloud-based feature anytime, anywhere (mobile-friendly);
- Conduct Care Plan Oversite reporting to prepare for billing; and
- Turn approvals around quickly, ensuring optimal patient care and reimbursement for the agency.
Providers using the tool find it intuitive and fast. Signed orders are automatically sent back to the agency electronically for further processing in Forcura.
Circle helps home-based care agencies accelerate their orders management process, replacing faxes and mitigating outreach attempts from their back-office staff. This level of efficiency ultimately reduces administrative expenses and optimizes revenue.
Simply put, Circle is a game-changer for home-based care providers. It will fundamentally affect how business gets done.
This is just part of what viewers learned during a July 15 webinar focusing on moving the money with better provider relationships and smart technology. For more insights that will transform your healthcare agency, watch the on-demand recording and enjoy the discussion.
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Robert is a Senior Content Writer at Forcura with extensive knowledge of the healthcare industry. He develops thoughtful and provocative information for administrators and caregivers in the post-acute market. |
